Luxury Interior Wallcoverings, Fabrics & Furnishings

Privacy Policy

17 Patterns Ltd is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The Information We Collect And How We Use It
When you order goods from our website, we need to know your name, postal address, e-mail address, telephone number, credit card number and expiry date. We gather this information to allow us to process your registration, process any orders you may make and, with your agreement, to update you on any new offers which we may think you would be interested in. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account and in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the goods and services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services and on your shopping experience with us.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank message to info[at]17patterns.com entitled UNSUBSCRIBE.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send a blank message to info[at]17patterns.com entitled UNSUBSCRIBE.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to info[at]17patterns.com.

2. Automatic Collection Of Personal Data
Subject to the provision on cookies below, we have not set up the website to automatically collect or store personal data about you other than by logging your IP address. An IP address is a string of computer code which identifies your PC and tells the Internet that you are connected to it. This information is not retained after you have logged off. We do not collect information automatically logged in this way with personal data about you or any specific individuals. We may use cookies for collecting data about you on the Website. Cookies are messages given to an Internet browser by an Internet server. The browser then stores the message in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their website visit by customising web pages for them, for example by welcoming them by name next time they visit the same website.

3. How We Protect Your Information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. To prevent unauthorised access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online. We set strict security standards to prevent any unauthorised access to your personal information and wherever possible will use adequate security software and procedures to ensure this. We also keep your information confidential. The internal procedures of 17 Patterns Ltd cover the storage, access and disclosure of your information.

4. Sale Of Business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5. Updating Your Details
If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to info[at]17patterns.com.

6. How To Contact Us
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to info[at]17patterns.com.

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